Questions on Red Oak Stain Colors Sample Pack (Price includes shipping)

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• From Josh at 11/30/09 12:50 PM
  • Are these finished with the same finish that will be on the stair treads as far as color and gloss?
  • Yes - these samples pieces are cut from larger panels that are finished using the exact same staining and finishing techniques as any production order. The gloss level and coloring on these samples will be the same as a production order of stair treads and risers.
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• From Kevin at 12/9/09 11:08 AM
  • What is the staining and sealing process for your prefinished wood? (How many coats of sealer and stain?)
  • Because of limited space here - we would like to refer you to the following link:
    
    http://www.stair-treads.com/diamond-coat-ii
    
    For a short answer, we use a five step process and all of our top coats contain Aluminum Oxide for the best possible wear. The samples in this pack are a great indicator of the actual finish and stain used for your new stair treads. A quick note of importance, some of our exotic species actually have one additional sealer/isolator coat applied because of the high oil content of the wood
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• From cedes at 3/12/10 7:19 AM
  • I would like to use retro T&R to replace the existing stairs. Is my only option Oak? I have mahogany floors and wanted the grain/wood specie to match.
    
    Also, my first step has a right turnout.. Is there a retro riser and tread available?
  • Nearly all our treads and risers are available in over 23 different species including Santos Mahogany. Some of the profiles may not be displayed online and if you'd like assistance with material quotes, please feel free to contact us with specifics on your project so we can help.
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• From billyd at 3/25/10 2:03 PM
  • I ordered a sample pack and I'm getting ready to place a order for steps. What do I need to do inorder to apply the cost to my order? Thanks
  • The sample packs should include a card with a code that you can enter during checkout that will automatically add the discount to you order - if you can't find the code on the coupon or have trouble applying the discount, please feel free to call us and we'll be happy to assist you over the phone.
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• From Big Dog at 3/31/10 11:15 AM
  • How long does it take to receive these samples?
  • We ship the samples the same, or next day that they are ordered. It takes 3-4 business days to arrive, depending on your location.
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• From Marty at 5/15/10 2:15 PM
  • I have bruce wood hardwood engineered floors in the gunstock finish. I want to match the stairs to that new flooring. Can I send you a piece of the wood flooring to have you choose the matching gunstock to the floor I already have?
  • We have designed our color line to coordinate well with the Bruce line of hardwood flooring and their Gunstock color should match well with ours. We strongly encourage you to verify the colors first-hand before placing an order because colors do vary slightly from run-lot to run-lot on both flooring and our treads. We do offer a custom color match program but there are additional costs associated with this - if you would like to explore this option, please contact us directly.
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• From Cathy at 6/10/10 3:01 PM
  • I did not see any instructions on how to finish the landing. What do you suggest?
  • We suggest that you install a landing tread and then 3/4" flooring behind it. Visit this page for pictures and details on installing landings in the staircase:
    
    http://www.stair-treads.com/resources/staircase-landings.html
    
    
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• From jim at 8/22/10 4:16 PM
  • Isn't the landing tread going to make the landing 1/4" higher than the rest of the treads if the retrotreads are 1/2" thick? Also is there options for the "butterscotch " stain to be viewed on different wood samples beside the red oak? I am trying to match some cabinets that are called butterscotch but the type of wood they are constructed from eludes me. This looks like a great product. I have always wondered how I could convert my stairs from carpet to wood and still meet code without having to totally rebuild the stringers.
    
    Thanks
  • Both our landing tread and our retro treads are 3/4" thick along the body of each profile. We can make a thinner tread (1/2") but only by special order. In our experience, the thinner treads are prone to warping and cupping.
    
    We can apply the same stain color to other species such as Maple, Birch, or Poplar. We also have a custom stain program available for an additional cost. If you would like, take a couple of photographs or your cabinets and e-mail them to us. We can usually offer some suggestions based on photos.
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