Order Pickup Locations
We primarily ship our orders via LTL freight. LTL is "Less Than Truckload" and is what most people call "drop shipping" or "truck shipping." We ship our orders this way because they are simply too heavy for small parcel carriers like FedEx ground and UPS to handle efficiently. While our stair treads are durable, they are wood and will break if dropped or if stacked in an awkward position during transit. By bundling your new stairs on a pallet and then shipping everything as a single unit, you are virtually guaranteed to have an intact delivery with all of the parts and pieces accounted for and intact.
We'll show you delivery costs to your home or job-site as well as offer an option to pick up your order at the local freight terminal. Our standard freight carriers, FedEx Freight and FedEx National, have over 480 different freight terminals across the United States and Canada. Nearly all of these terminals are available as pickup points for your order!
Typically, freight companies add on and additional fee for residential delivery because of the difficultly in accessing personal residences with a full sized 53' truck. These fees vary from carrier to carrier and from region to region. If you're interested in picking up your order at a local freight terminal, we can arrange for the shipper to hold your order at their local terminal until you pick it up. This may be a good alternative if you have difficulty in scheduling a delivery time during the day because of your work schedule or other reasons as well. Simply select "Local Terminal Pickup" during the checkout process and enter the terminal's address where you would like to pick up your order.
We've created this terminal lookup tool to help find a terminal near you. Just enter your zip code in the box below and we'll search for the nearest terminal. You can then enter the freight terminal's address in the "Shipping Information" step during checkout. Our website will calculate the correct shipping costs (which are usually significantly less than residential delivery!)
Find a Local Freight Terminal
You may notice that there some of the address on this map are "FedEx Freight" and others are "FedEx National". Although the names are very sililiar, these are two different companies with two different rate structures, so you may want to choose one of each near you for comparison.