Welcome to Stair-Treads.com where we offer personalized service on the highest quality, best valued stair treads, risers, and other stair components on the internet.
- To offer the best quality stair building components in the widest ranging and hard to find species in the industry.
- To offer our clients legendary customer service with unprecedented support and response time.
- To deliver prefinished and unfinished stair treads, risers, moulding and other stair building components built to quality standards found nowhere else in the industry.
- For every customer to rate us as a "Perfect 10" in all aspects of our business.
So who are we and where do we come from?
Our business model is simple: keep overhead as low as possible, streamline and automate where feasible, focus on the customer, and pass all these savings on as lower product prices without sacrificing quality or experience.
We are available to answer questions, assist in product selection, and process orders at your convenience, give us a call or send us an e-mail and we will be happy to answer any questions you have.
If you search the internet for "stair treads" you are likely to be engulfed with hundreds of companies that offer you the opportunity to buy unfinished stair treads.
Most of these companies buy their stair treads from a handful of manufacturers and resell them over the internet or brick and mortar stores. These same companies often sell flooring as their primary product and are either not interested or not educated in stairs. At stair-treads.com, we take great pride in the quality of our work and the skill and knowledge of our team members. As a mid-sized manufacturer, we offer you top-notch service and custom solutions that other retailers can not offer.
We are a pioneer of the prefinished stair tread and were one of the first companies in the world to offer a stair tread prefinished.
We are also one of the few (if not the only) manufacturer to offer stair treads custom stained to your flooring on job-lot quantities. Every component that goes into our finished product is first quality. We only use clear grade lumber to assemble your stair treads and a hot melt glue process to guarantee that your stair treads will last a lifetime.
Our roots date back to the early 2000's when we produced prefinished moulding for flooring distributors. Back then, our primary products were flooring transitions specifically designed to match a flooring product from particular flooring manufacturers. During this period, we learned to offer better color matching and superior products and services than our competition and quickly expanded to supply every major flooring dealer in the north Georgia market. Shortly thereafter, we expanded into the national market with great success. It was during this time that we developed the prefinished stair tread as a favor for Orvis Cook, the owner of Cook's Wholesale Flooring. Mr. Cook was remodeling his home and needed to match his stairs to the flooring he was installing. At the time, we had never contemplated the idea of a prefinished stair tread, but it made perfect sense! Shortly after the delivery of his stair treads, we began to formulate a new program based on the prefinished stair tread and took it to all of our customers. The new program spread like wildfire and soon, we were processing twice the volume of stair tread orders as moulding.
As a small manufacturer, we lacked the resources for large scale national advertising and needed a way to bring the prefinished stair tread to the entire world.
Enter the Internet, a global medium with reasonable advertising costs
We created stair-treads.com in early 2006 as a test to see if it was possible to sell stair treads online with very low expectations. Much to our surprise, it was in almost immediate success as our first online order came in. The direct to consumer marketing was a success and continued to grow. Unfortunately, no one on our staff had any experience in web design and we had a steep learning curve to catch up with the rest of the 21st century. Eventually (and with the help of numerous tech support calls), we learned to successfully keep an updated website and added numerous products. Even to this day, we still receive phone calls and e-mails with people commenting that they didn't know prefinished stair treads even existed!
In early 2008, we made the transition away from moulding to only supply stair treads. It was a difficult transition but a weak housing market (decreased demand) increased our moulding costs to a point where it was no longer sustainable. Even through the tumultuous new construction market of 2008, the remodel market remains strong and vibrant and we have been fortunate to have so many great web customers. We now operate as an entirely web-based company. This offers us many advantages including low overhead because we can operate without a brick and mortar retail storefront; our entire operation in housed in a 60,000 sqft manufacturing plant in South Carolina with branch offices in North Georgia! These savings are passed directly to our customers as there is no "middle man" between us and the end customer.
In 2009, the Stair-Treads.com brand name, trademarks, and marketing strategy was acquired by Coastal Carolina Wood Products, a stair tread manufacturer based in South Carolina. This vertical integration means that the entire process of manufacturing a stair tread is now completely controlled in house. Rough lumber enters our facility where it is cut, glued, planed, sanded and finished. Then it is boxed, packed and shipped all in the same facility. This translates directly into cost savings for you, the customer.
Over the years we have filled thousands of orders for prefinished stair treads for both retail and wholesale customers that have been installed in homes from Florida to Alaska, Hawaii and every state in between. We are honored that you have selected us to be your stair tread supplier and will work hard to produce premium quality stair treads and stair parts custom made just for you. As we offer true manufacturer direct pricing, we are confident that our prices are unbeatable and we invite you to comparison shop us.
To all of you, from all of us at Stair-Treads.com - Thank you and Congratulations on your new home improvement project!